FREQUENTLY ASKED QUESTIONS
1. How do I place an order?
You can browse our website, select the items you want, and click the "Add to Cart" button. After completing your selection, proceed to checkout and fill in the shipping and payment information as instructed to complete your order.
2. Can I change or cancel my order?
Once your order is confirmed, our system will begin processing it immediately. Please contact our customer service team as soon as possible, and we will do our best to assist you in changing or canceling your order.
3. What payment methods do you offer?
We support multiple payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, and other secure payment methods. You can choose the payment method that suits you on the checkout page.
4. How much does shipping cost, and how long will it take to receive my order?
We offer multiple shipping options, and the specific cost will be displayed at checkout. Typically, order processing time is 1-3 business days, depending on the chosen shipping method.
5. How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number. You can use this tracking number to check the order status on the logistics company's website. 6. What is our return policy?
We offer a 7-day return policy. You can request a refund within 7 days of receiving your order, provided the product is unworn and in its original condition. Please see our refund and return policy for details.
7. Are your products guaranteed?
Yes, all our products are guaranteed. If you find any quality issues, please contact us promptly, and we will provide you with an appropriate solution.
8. How do I contact customer service?
You can contact our customer service team by phone or email. We will respond to your inquiry as soon as possible.
9. Do you support international shipping?
Currently, we only support shipping within the United States. Please check our website for the latest announcements regarding possible future international shipping options.
10. How do I handle product quality issues?
If you receive a product with quality issues, please contact our customer service team within 7 days of receiving the product. We will provide you with a solution, including a return or replacement.
For any other questions, please feel free to contact us. We are happy to assist you! Thank you for choosing Beaer Hdaers LLC!